Order Processing:

All orders are processed within 1–3 business days after payment is received. Orders are not processed or shipped on weekends or holidays.

Delivery Times:

Ukraine: 2–5 business days (Nova Poshta)

International Shipping: 7–21 days (depending on the country)

Shipping Costs in foreign countries is included in price.

Shipping in Ukraine accordingly to Nova Poshta costs.

Order Tracking:

Once your order is shipped, you will receive a tracking number via email.

Customs Duties & Taxes (for international orders):

Please note that all international orders are shipped without DDP (Delivered Duty Paid). This means that:

• Customs duties, taxes, and import fees are not included in the product price or shipping cost.

• These charges are the responsibility of the recipient and may be collected by your local customs office upon delivery.

• We are not able to estimate these fees in advance, as they vary by country and local regulations.

• Orders refused due to unpaid duties and taxes may be subject to return shipping fees and restocking charges.

We recommend checking with your local customs office for more information on potential charges before placing your order.

Delivery Issues?

If you do not receive your order within 25 business days, please contact me at: verashyltsova@gmail.com